Blink by Malcolm Gladwell
Time and again, we are told that first impressions are important. Did you know that no matter how much you try you just cannot replicate a genuine smile? That’s because there are certain muscles in your face that you can’t control. That’s just one of the nuggets I picked up from Malcolm Gladwell’s Blink
Much has been written about Gladwell and his latest book. Most of it of course are glowing reviews and it’s hard not to agree. Gladwell serves up tons of interesting anecdotes and cases. It reminds me of how Oliver Sacks made neurology so fascinating. These men are gifted not just with mastery over their respected fields but each are also very talented storytellers. How else could Gladwell make the story of the New Formula Coke and the Pepsi Taste Test of the 80s like it was a plot from a Grisham novel?
It is in Gladwell’s telling that make stories of how we make subconscious, very complicated decisions infinitely interesting. Gladwell illustrates this phenomenon in such cases as speed dating, pop music, hospital emergency rooms, and even through an infamous police killing (which inspired Bruce Springsteen to write American Skin).
His very first case is that of how art experts had a very strong reaction to a statue at the very first instance of exposure to it. They could not explain immediately what was wrong - just that they had a very strong negative reaction to the statue. Later, it was uncovered that the statue was a very good fake.
These cases though are not merely examples of gut instinct. Gladwell interviewed experts - very knowledgeable, experienced people. Their decisions are not based on personal taste. Their expertise are so ingrained in their being that it becomes second nature to them. If a gourmand is a lover of food, then these are their equivalent in the field of art, psychology and even music.
One of the more interesting people in Blink (and there are lots of them) is Paul Ekman. Ekman has mapped and mastered the human face that he can tell so much about that person’s personality just by studying his face. One of Ekman’s anecdotes was that involving former US President Bill Clinton:
Ekman recalled the first time he saw Bill Clinton, during the 1992 Democratic primaries. “I was watching his facial expressions, and I said to my wife, ‘This is Peck’s Bad Boy,’”Ekman said. “This is a guy who wants to be caught with his hand in the cookie jar and have us love him for it anyway. There was this expression that’s one of his favorites. It’s that hand-in-the-cookie-jar, love-me-Mommy-because-I’m-a-rascal look. It’s A.U. twelve, fifteen, seventeen, and twenty-four, with an eye roll.
“I knew someone who was on Clinton’s communications staff. So I contacted him. I said, ‘Look, Clinton’s got this way of rolling his eyes with a certain expression, and what it conveys is “I’m a bad boy.” I don’t think it’s a good thing. I could teach him how ont to do that in two or three hours.’ And he said, ‘Well, we can’t t ake the risk that he’s known to be seeing an expert on lying.” Ekman’s voice trailed off. It was clear that he rather liked Clinton and that he wanted Clinton’s expression to have been more than a meaningless facial tic. Ekman shrugged. “Unfortunately, I guess, he needed to get caught - and he got caught.”
Ekman’s research has been used to study schizophrenia and heart disease. It has even been used in animation by the people who did Toy Story and Shrek.
To be sure, Blink isn’t a how-to book. It serves to make us aware though, that no matter how much we guard against it, we are subjected to biases. If you think you’re exempt, try it out on this Implicit Association Test from Harvard. Let me know how you did. I was surprised at my score.
Blink is a very educational as well as entertaining book. I’ve always been fascinated by how the mind works and how creative people approach problems. This book didn’t disappoint. If you only read it for the stories, then I’m sure it’ll be time and money well spent.
7 Comments, Comment or Ping
Gigi
Thanks for the review — I’ve been meaning to read it, but now I’ll rush and get the book tonight. :)
Mar 9th, 2005
banzai cat
Too true. Excellent review, something to check out at Powerbooks.
Have you read “The Tipping Point”? Have that around but haven’t gotten to it yet. And can you recommend any Oliver Sacks books?
Mar 10th, 2005
xkg
nyar. i just finished the tipping point and loved it. i keep seeing reviews of blink all over the place and now i have this urge to go out and read it din.
Mar 11th, 2005
markmomukhamo
Gigi, thank you for finding my write-up helpful. How’s it going so far? I hope the book lives up to your expectations.
Banzai, thanks. I like Oliver Sacks’s Anthropologist on Mars and The Man Who Mistook His Wife for A Hat. These are mostly cases. His latter work like Island of the Color Blind and Uncle Tungsten were a bit too slow for me. Awakenings is also good.
XKG, you can say the Blink reviews have reached a tipping point? ;) It’s a good read and I’m sure you’ll enjoy and appreciate it.
Mar 12th, 2005
Mike Mapa
I actually found The Tipping Point more interesting–IMHO, its thesis was more original and better developed than that of Blink. But if you really liked Blink, you may be interested to know I saw an ad in the Inquirer today for a teleconferenced seminar with Gladwell sometime this month. I don’t have the details right now, but I can e-mail them to you if you’re interested.
Another book to check out if you like Gladwell is The Wisdom of Crowds, by James Surowiecki. It’s about how groups can, under the right circumstances, make better than any of their individual members could.
Oct 10th, 2005
markmomukhamo
Thanks Mike but I don’t think I can make it to that teleconference. ;)
If you liked Wisdom of Crowds, you might want to check out Smart Mobs too. Not as compelling as Gladwell but interesting nonetheless.
Oct 11th, 2005
Michael
I have to agree that TP is much better overall than Blink, which is not to say that Blink isn’t worth reading. While it’s not as “actionable” as TP (many biz schools are using it as a reference), Blink does the best job yet at introducing the concept of “the power of intuition”.
The chief criticisms of the book — that Gladwell sacrifices hard / statistical evidence in favor of the anecdotal to further the primary hypothesis — gives way to a great idea: Hook Malcolm up with Freakonomics’ Steven Levitt (http://pricetheory.uchicago.edu/levitt/home.html). That’s a good book, too.
Nov 7th, 2005
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